How to Order
Follow the steps for Roche Bridge, Snap-On Smile, Grillz, Night Guards and Custom Whitening Trays. From choosing your product to digital scanning and delivery, we make the process straightforward.
Your order in 6 steps
Options may vary by product. The general ordering process is outlined below.
Choose your product
Explore the model that suits your needs. Eligibility may depend on your oral anatomy and a dental professional’s assessment.
02Select your options
Choose any available arch, metal, tooth numbers or personalization details. Save customization fields first, if applicable.
03Place your order
Add the product to your cart, enter your delivery details and complete checkout using the payment terms shown.
04Arrange your digital scan
After ordering, scanning can be coordinated with a partner clinic in your area. You can also submit a suitable existing digital scan.
05Design and suitability review
Your scan is reviewed. For products requiring design approval, you receive the proposed design before manufacturing.
06Manufacturing and delivery
Your custom product is made according to the product type and approval process, checked and shipped to your address.
Options vary by product
Each product has its own customization requirements. Check the relevant product page for details.
Digital scanning and existing files
Custom production starts with accurate digital dental information.
Scanning at a partner clinic
After checkout, the scanning process can be coordinated with a suitable partner clinic in your area. Clinic availability and scanning arrangements vary by location.
Already have a digital scan?
If you have recent STL, PLY or OBJ scan files, email them to scan@dentifylab.com for a compatibility review.
Find your nearest scan partner
Browse scan partners in your area and learn about scanning arrangements and appointment coordination.
Frequently Asked Questions
In the standard process, scanning is coordinated after your order. If you already have a scan, you can request a compatibility review.
Is a digital scan required for every product?Custom dental products require a suitable impression or scan. Exact requirements depend on the product.
Do I need to save customization details?If the product includes customization fields, save your entries before adding it to the cart. Not every product uses the same fields.
Can I approve my design before production?Design approval is available for products whose workflow includes a digital design review before manufacturing.
How long does production and delivery take?Timing depends on the product, design approvals, manufacturing capacity and destination. Confirm the current estimate for your order.
Who can help me with my order?Contact the DentifyLab team through our contact page for assistance.
This page provides general information only. Product eligibility and order terms depend on clinical assessment, the selected item and the conditions in effect.